Terms and Conditions

Welcome to Spicyy Slice! By using our website (spicyyslice.in) and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General
   1.1 These terms and conditions govern your use of Spicyy Slice’s website and services. 1.2 Spicyy Slice reserves the right to modify these terms at any time. Updates will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.
2. Eligibility
   2.1 By using this website, you confirm that you are at least 18 years old or have parental/guardian consent to use our services. 2.2 Our services are available only in areas we operate, specifically Ambikapur.
3. Orders and Payments
   3.1 All orders must be placed through our website. Orders are subject to availability and confirmation. 3.2 Payments can be made via online payment gateways provided on the website. All transactions are secure and encrypted. 3.3 Spicyy Slice reserves the right to cancel any order due to unforeseen circumstances. Refunds, if applicable, will be processed within 5-7 business days.
4. Delivery
   4.1 Delivery is available within Ambikapur only. 4.2 Estimated delivery times are provided at checkout but are subject to traffic, weather, and other factors beyond our control. 4.3 It is the customer’s responsibility to provide accurate delivery details. Spicyy Slice is not responsible for delays caused by incorrect information.
5. Cancellations and Refunds
   5.1 Orders can be canceled within 5 minutes of placement. After this time, cancellations may not be accepted. 5.2 Refunds are only applicable in cases of order cancellation by Spicyy Slice or product issues. 5.3 For refunds, contact our support team at [support email/contact number].
6. Product Quality
   6.1 We ensure the highest quality of ingredients and preparation for all our products. 6.2 If you are dissatisfied with the quality of any item, please report it to our team within 2 hours of delivery for resolution.
7. Customer Conduct
   7.1 Customers are expected to use the website responsibly and avoid any actions that may disrupt our services. 7.2 Abusive or inappropriate behavior towards staff or delivery personnel will not be tolerated and may result in service denial.
8. Intellectual Property
   8.1 All content on the Spicyy Slice website, including text, images, and logos, is the property of Spicyy Slice and is protected by copyright laws. 8.2 Unauthorized use, reproduction, or distribution of our content is prohibited.
9. Privacy Policy
   9.1 Spicyy Slice respects your privacy and protects your personal information. For details, refer to our Privacy Policy [link to the policy].
10. Limitation of Liability
    10.1 Spicyy Slice is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. 10.2 In case of disputes, the maximum liability of Spicyy Slice will not exceed the total value of the disputed order.
11. Governing Law
    11.1 These terms and conditions are governed by the laws of India. 11.2 Any disputes shall be resolved in the courts of Ambikapur.

By using Spicyy Slice’s website and services, you agree to these terms and conditions. For any queries, contact us at [support email/contact number].

Thank you for choosing Spicyy Slice!